Privacy & Terms
At Jackson Courier Logistics, we are committed to protecting your privacy and ensuring transparency in how we operate. This page outlines our Privacy Policy and Terms and Conditions, explaining how we collect, use, and safeguard your information, as well as the terms that govern the use of our courier services. By engaging with our services or visiting our website, you agree to the practices described here. We encourage you to read these policies carefully to understand your rights and our obligations.
Privacy Policy
1. Information We Collect
We may collect the following information when you use our website or services:
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Name and contact details (email address, phone number)
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Delivery and collection addresses
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Business or company information (if applicable)
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Payment and invoicing information
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Usage data (e.g., website analytics, cookies)
2. How We Use Your Information
We use your personal information to:
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Process bookings and manage deliveries
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Communicate updates regarding your order
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Provide customer support
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Improve our services and website
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Comply with legal obligations
3. Data Protection
We take data security seriously. Your personal information is stored securely and will never be sold or shared with third parties, except:
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When required by law
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With trusted third-party partners who assist in service delivery (e.g., payment processors, subcontracted couriers)
4. Cookies
Our website uses cookies to enhance user experience and monitor website traffic. You can disable cookies in your browser settings if preferred.
5. Your Rights
You have the right to:
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Access your data
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Request correction or deletion
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Object to processing
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Withdraw consent at any time
To exercise your rights, please contact us at: info@jacksoncourierlogistics.co.uk
Terms & Conditions
1. Service Agreement
By booking a delivery with Jackson Courier Logistics, you agree to the terms set out below. These terms govern the use of our courier services, either as a business or private customer.
2. Booking & Delivery
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All bookings must be confirmed via email, phone, or online form.
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Same-day deliveries are subject to availability.
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Delivery times are estimates and may vary due to traffic, weather, or unforeseen events.
3. Liability
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We are not liable for delays caused by incorrect addresses, inaccessible locations, or third-party delays.
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For damaged or lost items, claims must be submitted within 48 hours of delivery.
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Certain high-value or prohibited items must be declared prior to booking.
4. Payments
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Payment terms will be agreed upon at the time of booking.
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For business clients, invoices are payable within 14 days unless otherwise agreed.
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Late payments may incur interest or additional charges.
5. Cancellations
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Cancellations made within 1 hour of the scheduled collection may be subject to a cancellation fee.
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Refunds are assessed on a case-by-case basis.
6. Changes to This Policy
Jackson Courier Logistics reserves the right to update this Privacy and Terms Policy at any time. Updates will be posted on our website with the date of revision.
Contact Us
For questions or concerns about this policy, please contact
📧 info@jacksoncourierlogistics.co.uk
📞 +44 783998835